Question 1

How long does shipping take?

Accepted Answer

Most orders ship within 24 hours and reach you in 5–7 business days. Power lenses add 2–3 days for crafting.

Question 2

Can I return or exchange?

Accepted Answer

Yes — 14 days, no questions asked. Frames must be in original condition. Power lenses are exchange-only (we'll redo the prescription).

Question 3

Do you ship outside India?

Accepted Answer

Not yet, but we're working on it. Drop your email below and we'll ping you when we cross borders.

Question 4

Are your lenses real prescription-grade?

Accepted Answer

Yes. Every Rx is made by certified optical labs with anti-glare, anti-scratch and UV400. Add blue-cut at checkout.

Question 5

Where can I track my order?

Accepted Answer

Sign in and head to Profile → Orders. You'll see courier company name and the tracking number once your parcel ships, you can use that to track your order.

Question 6

How do I know my frame size?

Accepted Answer

Each product page has measurements. As a rule, frame width should match the width of your face from temple to temple.